[Hotstorage-generalchairs] HotStorage'26 | Payment for shirt order made 9/22

Fri Sep 25 08:49:24 EDT 2026

Hi Travis,
What disappointing news! No, ACM does not have a distribution system to assist with getting the shirts to attendees and I agree that individually mailing them might be cost prohibitive. The imperfect solution might be to request a refund if the vendor is amenable. Please let me know, and just in case, I've attached ACM's bank letter to facilitate a wire transfer.
Best,
Tendo
________________________________
From: Travis Janssen <Travis.Janssen at ibm.com>
Sent: Thursday, September 24, 2026 5:26 PM
To: Tendo Mutanda <mutanda at hq.acm.org>
Cc: Bingzhe.Li at utdallas.edu <Bingzhe.Li at utdallas.edu>; generalchairs26 at hotstorage.org <generalchairs26 at hotstorage.org>
Subject: Re: HotStorage'26 | Payment for shirt order made 9/22

Hi Tendo,
I just got off the phone with the vendor, who informed me that they encountered some sort of production delay and they're not going to be able to get the shirts out in time for the conference. I'm not sure if it's possible to cancel the order, so I'm looking into options on how to distribute them to attendees. Does ACM have any sort of distribution system for things like this (e.g. sending items to conference attendees), or is this best handled by shipping the shirts to one of the organizers, who can send them out and be reimbursed for shipping? I'm worried about the overall cost of shipping up to 71 shirts, so I wanted to check on our options before making any decisions on how to proceed. Thanks for your time.
-Travis Janssen and Mai Zheng
 HotStorage'26 General Chairs

On Wed, 2026-09-23 at 16:09 +0000, Travis Janssen wrote:
Hi Tendo,
Thank you for your assistance with this! I received a notification from the vendor yesterday and was told the shirts are in production, and currently on track to be delivered Friday, which would make our timeline for travel. Couldn’t have done it without you. Thanks again!
-Travis Janssen and Mai Zheng
 HotStorage’26 General Chairs

GetOutlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Tendo Mutanda <mutanda at hq.acm.org>
Sent: Wednesday, 23 September 2026 06:24:18
To: Travis Janssen <Travis.Janssen at ibm.com>
Cc: Bingzhe.Li at utdallas.edu <Bingzhe.Li at utdallas.edu>; generalchairs26 at hotstorage.org <generalchairs26 at hotstorage.org>
Subject: [EXTERNAL] RE: HotStorage'26 | Payment for shirt order made 9/22

Travis, I am confirming that payment was made yesterday. Best, Tendo From: Travis Janssen <Travis. Janssen@ ibm. com> Sent: Monday, September 21, 2026 5: 19 PM To: Tendo Mutanda <mutanda@ hq. acm. org> Cc: Bingzhe. Li@ utdallas. edu; generalchairs26@ hotstorage. org

Travis,

I am confirming that payment was made yesterday.

Best,

Tendo

From: Travis Janssen <Travis.Janssen at ibm.com>
Sent: Monday, September 21, 2026 5:19 PM
To: Tendo Mutanda <mutanda at hq.acm.org>
Cc: Bingzhe.Li at utdallas.edu; generalchairs26 at hotstorage.org
Subject: RE: HotStorage'26: conference expense inquiry - shirt order
Importance: High

Hi Tendo,

Just following up here. The vendor emailed me today saying that if payment isn't handled soon, they may not be able to get the order to us before the conference. Sorry about the last minute rush here, but please advise for the best way forward. Thanks!

-Travis Janssen and Mai Zheng

 HotStorage'26 General Chairs

On Sat, 2026-09-19 at 16:04 -0700, Travis Janssen wrote:

Hi Tendo,

At long last, we have an invoice and a payment link. I've attached the invoice to this email, and it's viewable from the link below as well:

https://linkprotect.cudasvc.com/url?a=https%3a%2f%2f24hourwristbands.com%2fquick-access%2f%3ftype%3dproof%26order_id%3dIMEA5AD0D657&c=E,1,yYvLAz44h13HiU6QLhzF_bl3tzqYX2AZdHOoPeIv0D_ZXU7GtC-zvVTIkmMkZX7Yir_5hdB-zsGGxb6ZXZFD4wd92TA-hDP49tu3iuROBnwBfaH8KDs,&typo=1<https://urldefense.proofpoint.com/v2/url?u=https-3A__24hourwristbands.com_quick-2Daccess_-3Ftype-3Dproof-26order-5Fid-3DIMEA5AD0D657&d=DwMGaQ&c=BSDicqBQBDjDI9RkVyTcHQ&r=f_Eq1D7G6fhWVGZ2q_V5nhf0oupmW078CnVjqvFturI&m=2MTDTU32obeHSdQWPRgzsB2SKPSlB4wiiBBvyP36aoHhw7H8tqIn53u_7zeoRr1c&s=scXk5KcXzhbUcMgbUVmXiHDxRCDnKEm3oQczi0TuO6Y&e=>

This will ask you for the email associated with the order and the shipping address zipcode. These are:

Email: travis.janssen at ibm.com<mailto:travis.janssen at ibm.com>

Shipping zipcode: 13219

After that, it should bring you to an Order Details page, which should have a prompt at the top for an unpaid invoice, with a link to submit payment. It looks like this may only accepts credit cards, but may be able to take bank account information over the phone. Their contact number is 855.711.4467, and they respond on weekends.

Order number: IMEA5AD0D657

It's under my name for billing for some reason; let me know if that's a problem and I can contact them to change it to whatever we need. It's being shipped to one of our Program Chairs (Bryan S. Kim) instead of to the venue because they can only guarantee dates within the US for the short timeframe before the conference (September 28-29). Bryan will transport the shirts on his flight. That information is probably not required for payment, but it's been a challenge getting all this together, so I wanted to be up front on the details.

Please let me know if there's any additional information you need for this, as we are hoping to get these shipped out ASAP. Apologies for the last minute situation, getting all of this from the vendor was not as fast as I'd expected. Thank you!

-Travis Janssen and Mai Zheng

 HotStorage26 General Chairs

On Wed, 2026-09-09 at 12:24 +0000, Tendo Mutanda wrote:

Hi Travis, Please share the link to the invoice and we’ll handle payment. Best, Tendo From: Travis Janssen <Travis. Janssen@ ibm. com> Sent: Tuesday, September 8, 2026 6: 08 PM To: Tendo Mutanda <mutanda@ hq. acm. org> Cc: Bingzhe. Li@ utdallas. edu;

Hi Travis,

Please share the link to the invoice and we’ll handle payment.

Best,

Tendo

From: Travis Janssen <Travis.Janssen at ibm.com<mailto:Travis.Janssen at ibm.com>>
Sent: Tuesday, September 8, 2026 6:08 PM
To: Tendo Mutanda <mutanda at hq.acm.org<mailto:mutanda at hq.acm.org>>
Cc: Bingzhe.Li at utdallas.edu<mailto:Bingzhe.Li at utdallas.edu>; generalchairs26 at hotstorage.org<mailto:generalchairs26 at hotstorage.org>
Subject: HotStorage'26: conference expense inquiry - shirt order

Hi Tendo,
As part of our sponsorship agreement, we intend to give HotStorage'26 attendees t-shirts with the logos of our Gold-level sponsors on them. Since the conference is in Prague, we have a limited number of vendors that will ship there, and have found Imprint to look promising (https://linkprotect.cudasvc.com/url?a=https%3a%2f%2fimprint.com&c=E,1,0OKDi4eou7arOThs_Tw3cM-XbEvpN-ieM9i-ZgM4g2M2nryoviZbfFU4dYDVhXUOi-yi51Mh7X6kfJYuWCo6cEpUeQeWtW2CxApKOnS6Sy3V551utQ,,&typo=1). The ACM conference finance page<https://urldefense.proofpoint.com/v2/url?u=https-3A__www.acm.org_special-2Dinterest-2Dgroups_volunteer-2Dresources_conference-2Dplanning_conference-2Dfinances-23expenses&d=DwMGaQ&c=BSDicqBQBDjDI9RkVyTcHQ&r=f_Eq1D7G6fhWVGZ2q_V5nhf0oupmW078CnVjqvFturI&m=MO0x9VUNUTcD75oh-OYycJLtHcAYlt83ZqGYamgQgoGqyHNkz3Rdp5rztTL1IyHu&s=8VVGVj8T1D9VTvNjKklpdvkqWJWBo6NJskL7VSx9ReQ&e=> says that ACM prefers to pay for expenses with the in-house bank account, but there is no bank/ACH payment option available with Imprint, so we'd like to pay for the shirts with the ACM credit card. What do we need to do to set up an ACM credit card payment?

I've CCed our Treasurer if this requires input/approval from them. Please let us know what steps are necessary here. Thanks!

-Travis Janssen and Mai Zheng

 HotStorage'26 General Chairs

--

Travis Janssen <Travis.Janssen at ibm.com<mailto:Travis.Janssen at ibm.com>>

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